About Us

Our History

Royal Mail Property & Facilities Solutions can trace its roots back to 1989 when it was a division of the Post Office and originally created to provide dedicated facilities and engineering related services to the Royal Mail Group.

• In 2000, Romec was launched as a fully-fledged facilities management company
• In 2002, a joint venture was created between Balfour Beatty Workplace, part of the Balfour Beatty Group, and Royal Mail.
• In 2013, Balfour Beatty sold its 49% share of Romec to Engie, through its primary brand Cofely.
• In 2016, Royal Mail bought Cofely’s 49% share in Romec and Romec became a wholly owned Royal Mail business.
• In 2017 the Romec and Royal Mail Group Property companies combined and are known  as ‘Royal Mail Property & Facilities Solutions’.

Our Values

Our values are at the heart of everything we do. Having common values set provides us with an essential framework within which to behave towards each other and our customers. 

We’re positive

Because it leads to better things faster.

Great things are possible. And we go out of our way to make them happen. We help each other out however we can and we always give our customers the best service possible.

• Deliver great service
• Trust each other
• Say thank you

We’re brilliant

Because we always want to be the best.

Millions of people depend on us every day, so we pride ourselves on knowing our stuff. We’re always exploring new innovations, technologies and products to stay on top of what people will need next.

• Give it a go
• Do the little things well
• Find a better way

We’re part of it

Because it’s great to be part of something that matters.

We embrace difference, recognising that together we’re stronger. We appreciate each one of our customers. They are the centre of our world.

• Listen to each other
• Support each other
• Appreciate diversity

Gender Pay Report

Royal Mail Property & Facilities Solutions Ltd Gender Pay Report 

We employ approximately 2,400 people across the UK in Engineering, Soft Services or working in a support function to support the Royal Mail Estate. We firmly believe that every employee plays a vital role in the success of our nationwide company. Our commitment to learning and development is underpinned by a range of learning and personal development opportunities throughout all levels in the business.

We are an equal opportunities employer; having respect for others is an integral part of our culture and one of our core values. Royal Mail Property & Facilities Solutions continues to meet the Investor in People Standard and we are very proud of its success.

RMPFS Gender Pay report 2023 final.pdf

RMPFS Gender Pay report 2022 Final.pdf

RMPFS Gender Pay report 2021 Final.pdf

RMPFS Gender Pay report 2020 Final.pdf

RMPFS Gender Pay Report 2019 Final.pdf

RMPFS Gender Pay Report 2018 Final.pdf

RMPFS Gender Pay Report 2017 Final.pdf

Modern Slavery Act Statement

Modern Slavery Act Statement for 2023-2024

We want to create a safe and healthy working environment for our people. Our goal is to ensure a workplace where everyone is free from injury, with good physical and mental health.
Our Health and Safety policy outlines our commitment to our people. Our policy can be found here.

Our focus on health and wellbeing

Supporting the health of our people plays a major role in our people strategy. We have an extensive range of programmes and tools in place to support our employees’ health. We focus our attention on the issues having most impact on our employees, in either the short or long term.

This means placing most emphasis on: respiratory issues, including flu and cold symptoms; musculoskeletal injuries; and mental health.

We continue to promote all aspects of health and wellbeing and provide practical guidance for all employees including through our three main health and wellbeing programmes:

• ‘Feeling First Class’ to improve proactive health ownership
• ‘Stamp Out Aches and Pains’ to improve awareness of musculoskeletal health
• ‘Because Healthy Minds Matter’ to reduce stigma, normalise conversations and signpost to support for mental health.

Environment

Managing our use of natural resources is a commercial and environmental imperative, which underpins our environmental strategy. Our significant environmental aspects and impacts define our key aims, as follows:　

• Energy: Reducing our energy use in fleet and property to cut greenhouse gas emissions, in support of Royal Mail's Net Zero by 2040 goal.
• Waste: Minimising the amount of waste we create and improving our management of waste generated. Helping Royal Mail to achieve 25% reduction by 2030.　
• Water: Reducing our demand for water and the amount of water that is lost or wasted on our premises. Helping Royal Mail to achieve 25% reduction by 2030.
• Suppliers: Working with our suppliers to address our direct and indirect environmental impacts

Our Safety, Health, Environment and Quality Commitment

We are committed to:

• The implementation of policies and processes aimed at preventing:
• Ill health, injury or harm to our employees and third parties;
• Damage to our property
• Pollution or harm to the environment
• Providing the highest quality service possible.
• Continual improvement of our health, safety and environmental performance and the quality of our products and services